Your ID Card
Your Custom Design Benefits ID Card has contact information for your Health Benefits. Please be sure to use your ID Card whenever visiting physicians or other healthcare providers. You can also use this card to get prescriptions at the pharmacy.
Some things to remember about the Custom Design Benefits Member ID Card:
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Normally, we issue an ID card with the employee’s name only and the type of coverage they have elected. This helps simplify using the card for additional family members. |
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We typically issue one card per employee with single coverage and two per employee with family coverage. If additional cards are needed, request them by logging on to the MyPlan tool (login at left). |
For a sample of our ID card, click here. |
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Your Monthly Statement
Custom Design Benefits provides a monthly Explanation of Benefits for you and your dependents showing activity on the health plan during the prior month. If Express Scripts is your pharmacy benefit manager, the statement will also include prescriptions you have filled during that time as well.
This statement makes it easier to determine amounts owed for care your family has received. If information is needed sooner, please access claims by logging on to MyPlan, the member self-service tool, on the left side of this page or contact us by phone.
To view a sample Monthly Statement, click here. |
DENTAL 
