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An Employee Assistance Program with Measurable Results Featured Image

An Employee Assistance Program with Measurable Results

CuraLinc Healthcare, which manages Custom Design Benefits’ SupportLinc Employee Assistance Program, is helping more CDB members break down barriers to mental health care. 

At Custom Design Benefits’ recent Customer Conference, CuraLinc Health Care client relationship managers Catherine Caldwell and Hannah Harnack provided some updated data revealing how CuraLinc is making getting help easier than ever for employees. 

CuraLinc User Stats

  • 2.1 days average time for first appointment
  • 9 seconds average wait time before speaking with a counselor
  • 89% of users with depression showing improvement 
  • 90% of users reporting improved productivity

Members who have CuraLinc in their benefits plans have 12 different ways they can access care and support including phone, in person, video counseling, text therapy, and live chats. There is also a robust digital interface with multiple tools for navigating mental health resources.

Want more information about Employee Mental Health Services? Contact your Account Manager to learn more.

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