Put Your Benefits to Work

Welcome to the Custom Design Benefits member page!

You can access your benefits and get the information you need to make important decisions regarding your health plan.

Member Portals

Manage Your Health Care & Plan Benefits

Log into a portal below to access the benefits that may come with your plan, review coverage, claims, and more.

Service Simplified for You

Get the answers to maximize your benefits.

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How Your TrueCost Plan Works

TrueCost is a unique copay-only plan that makes it easier to understand what health care expenses are covered and what you owe. Watch our TrueCost video series to learn how you can get the most out of your plan.

What Is True Cost?

All About the TrueCost ID Card

How to Use Your TrueCost Plan

Get more detailed information on TrueCost and instructions for submitting a claim.

TrueCost Plan Information

Using Your Hybrid Insurance Plan (HIP)

If you have a Hybrid Insurance Plan (HIP), this video will teach you how to use your HIP ID card and how the payment process works.

Learn More About Our HIP Plan

Get more detailed information on your HIP plan.

HIP Plan Information


Get the support you need to better understand your health care benefits.

How to & Frequently Used Forms

Frequently Asked Questions & Plan Information

Health Care Terms Explained

We know health care can be a little complicated, but we’re working to change that. Download our Health Care Glossary to understand important terms and acronyms.

Health Care Glossary

All Member Resources

Visit our resources center for more information.

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