Custom Design Benefits’ Providers may use the Provider Portal to:
We are implementing a new Provider Portal to further our commitment to using the best technology available for our partners.
You’ll be asked for the Group ID before proceeding to the login page. Thank you for your understanding.
A dedicated partner
Ease of doing business
Prompt payments & response
Live customer service
At Custom Design Benefits, we provide powerful solutions to employers that rely on the strength of provider partnerships: our Reference-Based plan, TrueCost and PPO benefits plans. While providers’s needs are different for each plan, CDB understands that true partnership goes beyond a transaction. We strive to form relationships that last by being a good partner for providers.
What does it take to be a good partner? We think it’s simple: ensure ease of doing business, provide prompt payments and responses, and deliver exceptional customer service.
Other Regional and National PPOs
You can access your portal 24/7 or contact us. Our hours of operation are 8:00 am to 5:00 pm EST, Monday - Friday 513.598.2929 Local Cincinnati Area | 800.598.2929 Toll-Free.