Custom Design Benefits’ Providers may use the Provider Portal to:
In addition to the Provider Portal, Providers can also use our Provider IVR to access eligibility and benefit information, claim status, claim payment information, and accumulator data, with the option to receive a fax of the information. See the Provider IVR FAQs to learn how to access the IVR.
A dedicated partner
Ease of doing business
Prompt payments & response
Live customer service
At Custom Design Benefits, we provide powerful solutions to employers that rely on the strength of provider partnerships: our Reference-Based plan, TrueCost and PPO benefits plans. While providers’s needs are different for each plan, CDB understands that true partnership goes beyond a transaction. We strive to form relationships that last by being a good partner for providers.
What does it take to be a good partner? We think it’s simple: ensure ease of doing business, provide prompt payments and responses, and deliver exceptional customer service.
Other Regional and National PPOs